Shipping policy
Thank you for visiting and shopping at Lightstrips™.
Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
UPS Standard |
3-5 business days |
Free |
|
DPD Express |
2-3 business days |
£9.99 |
|
DHL Express |
1-2 business days |
£19.99 |
* Overnight delivery is only available for orders with delivery addresses within the continental United States / United Kingdom & Ireland
Delivery delays by 1-2 days can occasionally occur.
COVID-19 may affect our dispatch times.
Shipment to P.O. boxes or APO/FPO addresses
Lightstrips™ ships to all addresses and APO/FPO/DPO addresses. There is no limitations.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Lightstrips™ has included all customs and taxes applied to your order. So don’t worry, we’ve taken care of everything.
Damages Lightstrips™ will assist you for any products damaged or lost during shipping. If you received your order damaged, please contact us to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We literally ship everywhere.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.